Search by job, company or skills

Iotalents Pte Ltd

SOFTWARE CONSULTANT

Early Applicant
Quick Apply
  • Posted 9 days ago
  • Be among the first 10 applicants
4-9 Years
SGD 7,000 - 9,000 per month

Information Technology

Job Description

Roles & Responsibilities

Job Responsibilities:

  • Lead Cross-Functional Teams:Supervise teams in the implementation of unified communications projects, ensuring alignment with business goals and objectives.
  • Develop and Maintain Documentation:Create and update network diagrams, configuration guides, and standard operating procedures to ensure robust project documentation.
  • Conduct Network Assessments and Capacity Planning:Perform detailed network assessments and capacity planning to support the scalability and reliability of unified communications solutions.
  • Troubleshoot and Resolve Technical Issues:Identify and resolve complex technical issues related to voice and video communication to ensure seamless operations.
  • Collaborate with Vendors and Third-Party Providers:Work closely with vendors and third-party providers to evaluate and integrate new technologies and solutions.
  • Global Transformation for Asia Pacific:Lead global transformation efforts in the Asia Pacific region as part of the CMA CGM IT Global UC Team, focusing on multiple streams:
  • Stream 1 - PSTN Connectivity Evolution:Replace local telephony access with a regional telephony hub to optimize connectivity.
  • Stream 2 - New Device Policy and Standard Definition:Replace all physical phones with softphones, and renovate and standardize meeting rooms.
  • Stream 3 - UC Solution Refoundation:Replace and unify the enterprise telephony solution for all CMA CGM employees as part of customer care modernization using NICE CXOne.
  • UC and Voice Technology Support:Manage the deployment and maintenance of Voice over IP solutions
  • Plan and Implement Technologies:Lead the planning and implementation of technologies including:
  • Microsoft Teams dial plans/voicemail/voice routing protocols (VRP)
  • Direct routing configurations
  • Microsoft Teams policies
  • Auto attendants, call queues, and receptionist setups
  • Microsoft Teams device deployments (Poly and MTR)

Job Requirements:

  • Experience:Minimum of 4 years in project implementation and management, preferably in a global environment.
  • Documentation Skills:Ability to develop and maintain comprehensive documentation, including network diagrams, configuration guides, and standard operating procedures.

Skills Required

Login to check your skill match score

Login

Date Posted: 05/02/2025

Job ID: 105044377

Report Job

About Company

We are a Contemporary Recruitment and HR Tech Company
Connecting Tech Talents and Ready for the Future of IT Recruitment!

Why Choose IoTalents
We use our Talent Analytics technology (Talenlyticsâ„¢) to solve the biggest frustrations and challenges in recruitment today. Objective data are used to match candidates to jobs, increasing the statistical odds of matching job that best matches the talent values and skill set.

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Apar Technologies Private Limited

Software Consultant - T24

Apar Technologies Private Limited

Software Technical Consultant

Total eBiz Solutions Pte Ltd
Last Updated: 05-02-2025 03:37:03 AM
Home Jobs in Singapore SOFTWARE CONSULTANT