Case & Family Management
- Provide end-to-end case management support, including comprehensive assessment, care planning, and the implementation of appropriate interventions.
- Conduct psycho-social assessments and perform home visits when necessary to gain a holistic understanding of the student's needs and family environment.
- Offer individual counselling and practical assistance to students and families to improve coping mechanisms, resilience and self-esteem.
- Review casework interventions to ensure effectiveness, and close cases upon achieving sustainable service outcomes for families.
- Maintain accurate case notes, documentation, and prepare required social reports in accordance with professional standards
Financial & Resource Navigation
- Conduct means-testing and process applications for financial assistance schemes in accordance with the school's policies and guidelines.
- Act as a crisis intervention and support resource for families during times of significant need.
- Secure and facilitate the provision of financial subsidies and appropriate community resources for families.
Admissions & Intake Coordination
- Participate as a member of the Admissions team to process incoming student applications and coordinate required documentation.
- Conduct post-admission parent interviews to assess family coping, identify presenting needs, and provide early interventions when necessary.
- Liaise with parents, feeder schools, and relevant agencies to support the application and intake process.
Family and Group Support Services
- Plan, facilitate, and evaluate parent/stakeholder group engagement sessions focused on sharing knowledge, building social support systems, and creating resilient networks.
- Actively involve parents and caregivers in school-based programmes and activities to strengthen the home-school partnership and extend outreach efforts.
Programme Development & Community Work
- Support programme development through data collection, documentation, and basic data analysis.
- Assist in the implementation and promotion of programmes to target client groups, stakeholders, partners, and external agencies.
- Conduct environmental scans and assess broader community needs through data-gathering and analysis to inform programme planning and continuous improvement.
Job Holder Requirements and Attributes:
- Possess a recognised degree and/or graduate diploma in Social Work
- Preferably has experience doing counselling
- Preferably with 2 - 4 years of relevant professional experience
- Proactive and self-motivated work attitude with strong interpersonal, communication, and organisational skills.
- A strong team player who can work effectively and harmoniously within a multidisciplinary team setting.
- Strong capacity to work independently and handle pressure while managing a diverse caseload effectively.
- Experience working with children/adults with special needs especially those with Autism Spectrum Disorder (ASD) is an added advantage.
- For Senior Social Worker roles: Ability to provide clinical supervision to staff and interns.
