Key Responsibilities:
- Engage resident and significant others in a therapeutic manner to understand their needs and underlying issues.
- Conduct a bio-psychosocial-spiritual assessment of the resident/ family, integrate a range of information from relevant stakeholders, utilize social work principles, legal and ethical framework, and initiate inter-agency conference for complex case to prepare resident for admission, and to justify suitability/unsuitability for admission.
- Apply clinical and professional theories to pre-empt and execute social work intervention plans across resident's trajectory of illness.
- Manage and overcome reluctance and resistance to change. Help residents/significant others to develop and choose strategies and formulate viable plans.
- Follow up and review residents changing needs and update care plan to ensure relevance and effectiveness of intervention.
- Conducts field visits as and when required.
- Develop protocols and work with residents, families, multi-disciplinary team and relevant stakeholders to arrange for holistic and resident-focused care plans.
- Lead in multi-disciplinary team or inter-agency case conferences to formulate holistic care plan, and to advocate for the protection of resident's dignity, confidentiality and rights, and advocate for improvement of quality of life for residents.
- Provide clinical intervention for crisis (eg suicide or abuse) for the residents/significant others and staffs.
- Provide timely documentation of assessments and intervention in progress notes.
- Provide social reports with proper consent to receiving organization whenever there is a transfer/discharge of residents, to ensure continuity of care. Follow through with telephone contact or email to ensure clarity and completeness of information transferred.
- Review social reports and other documents prepared by Care Coordinators. Ensure that timely documentation of Care Coordinators is in place.
- Assist in Medifund and financial assistance application for residents and their families
- Participate in community development initiatives and provide recommendations for consideration.
- Participate in committee, workgroup, case review meetings, cross-functional or Ministry-level assignments, practice research and development to further develop skills and capability.
- Supervise SWAs/Care Coordinators.
- Oversee projects and programmes.
- Assist in clinical audits for quality assurance
- Contribute to review of department processes to increase effectiveness in meeting residents needs.
General:
. Any other duties as assigned by the Supervisor.
Key Requirements:
. A recognized Bachelor's or Master's degree in Social Work from an accredited institution.
. Valid registration with the Singapore Social Workers Association (SASW).
. Minimum of 7 years of relevant experience in social work, particularly in geriatrics, elderly care, or nursing home settings.
. Strong understanding and application of the Social Work Competency Framework in Singapore.
. Excellent communication and interpersonal skills, with the ability to interact effectively with elderly residents, families, and a multidisciplinary team.
. Leadership experience and a passion for mentoring junior staff.
. Strong organizational and time-management skills.
. Knowledge of community resources, financial aid schemes, and social service programs for the elderly.
. Familiarity with healthcare policies, ethical standards, and regulatory requirements for elderly care services.
. Enjoy working with elderly populations and a passion for improving their quality of life.
