Job Description:
- Attend to overall administration of cases and programmes including documentation of client profile database, forms, minutes of meetings, logistics production and management
- Provide casework administrative support across residents case journey, from pre-emplacement (interviews, home visits, documents, slides) through their time at the Halfway House (briefings, SSO applications, social reports), co-facilitation of STAR groupwork sessions with Social Workers/Case Managers, post-discharge alumni follow-up
- Plan, coordinate and execute pro-social events, outreach activities and community service projects in collaboration with internal and external stakeholders
- Liaise and maintain professional communication with external partners and referral sources (e.g. prisons, social service agencies, training providers, employers) to support residents rehabilitation and reintegration
- Support monthly reporting and administrative requirements, including meetings with SPS, programme attendance submissions, and updating of masterlists and calendars
- Coordinate family visit bookings and communications, and support the management of volunteers, donations-in-kind, and disbursement of vouchers/incentives to residents
- Prepare, collate and manage necessary documents, relevant data and statistics for monitoring, reporting and evaluation purposes to ensure the smooth provision administration and programmes of the halfway house
- Provide supplementary support in management of facilities and equipment, office supplies and programme logistics
Requirements:
. Minimum GCE A Level OR Diploma, with preferably 2 years related or relevant work experience in halfway house programme or similar facility
. At least 3 years of relevant working experience in similar sector
. Comfortable and good knowledge of basic IT tools (MS Word, Excel, Powerpoint, Zoom and any other platforms etc)
. Good interpersonal, communication skills and an appreciation for women ex-offender's rehabilitation journey
. Excellent team player & able to work independently
