To support Care & Counselling Department in their areas of responsibilities such as case management, administrative duties and support groups.
Responsibilities:
- Clinical and Case Management:
- Assist with case management after cases are screened by MSWs.
- Follow up with care arrangement and post discharge referrals.
- Explaining long term care schemes such as Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Careshield Life etc. to patients and NOKs.
- Conducting home visits as instructed by MSWs.
- Managing cases referred by AMKH Day Rehab Centre for ATF applications and to be the point of contact for referrals of MSW services.
- Facilitating means testing for inpatient as well as patients attending dialysis at AMK-THKH Dialysis Centre.
- Accompanying patients for admission assessment for institution placement or centre-based services, and to other organizations to facilitate discharge planning.
2. Professional Development:
- Engaging in continual learning through regular case discussions, supervision and trainings (internal and external).
3. Programme Development:
- Assisting in preparing support groups i.e. admin and logistical support.
4. Administrative:
- Ensuring proper documentation of case files, referrals and other related documents for case management and audit purposes.
- Collecting and submitting regular statistics.
- Manning Care and Counselling Reception counter on Saturday.
- Supporting duties of Admin Assistant when needed.
- Maintaining C&C Resource library and brochures of service providers.
- Preparing new admissions by accessing NMTS portals.
- Carrying out relevant administrative duties as assigned by Supervisor.
Requirements:
- Diploma in Social Work / WSQ Diploma in Social Services.
- Fresh graduates are welcome.
- Minimally 4 years of social service experience.
- Proficient in MS Office.
- Good communication and written skills.
