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CHARLES & KEITH GROUP

Social Media Executive (CHARLES & KEITH)

3-5 Years
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Job Description

RESPONSIBILITIES

  • Support the development and execution of integrated social media strategies aligned with brand and business objectives
  • Own end-to-end daily social media management across platforms including Instagram, TikTok, Facebook, YouTube, Pinterest, X and/or emerging channels
  • Execute content planning and maintain the social content calendar in alignment with campaign launches and seasonal storytelling
  • Collaborate with creative teams and independently produce engaging, platform-native content (videos, reels, motion assets, stills) when required
  • Execute digital and social campaigns to drive engagement, reach, brand relevance and performance outcomes
  • Support influencer partnerships across organic and paid initiatives
  • Monitor platform performance metrics, generate insights and recommend optimization strategies to achieve KPIs
  • Conduct competitor audits and basic market research to identify trends and content opportunities
  • Prepare regular performance reports and updates for internal stakeholders
  • Assist in paid social planning, monitoring and reporting
  • Drive daily community management, fostering engagement, follower growth and active community participation
  • Support cross-functional collaboration with Marketing, Creative, E-commerce and Regional teams

Brand Governance & Platform Standards

  • Support the implementation of brand platform governance across all social channels
  • Assist in maintaining social media SOPs (content approval workflow, publishing processes, crisis response guidelines, reporting cadence)
  • Ensure adherence to social media Do's & Don'ts, while maintaining consistency in tone, visual identity and messaging
  • Safeguard brand standards and ensure compliance with platform best practices

Tools & Platform Acceleration

  • Identify emerging social tools that improve publishing efficiency and performance tracking
  • Support the implementation of platform management, analytics, listening, and influencer tools
  • Contribute to workflow optimization through proper SOP documentation and reporting structures
  • Stay updated on new platform features and industry innovations

REQUIREMENTS

  • Possess at least 34 years of relevant experience in social media management, preferably within fashion, lifestyle or e-commerce brands
  • Strong understanding of social content execution and digital campaign activation
  • Experience working with social analytics tools and interpreting performance data
  • Good copywriting skills with the ability to adapt tone across platforms
  • Proficient in Microsoft Office and Google Suite (Slides, Sheets, Docs)
  • Strong communication skills and a collaborative team mindset
  • Comfortable working in a fast-paced environment
  • Flexibility to work occasional weekends or after hours to support campaign launches and key activations

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About Company

Job ID: 144475265