SOC Analyst (Level 2)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As our SOC L2Analyst is responsible for advanced monitoring, investigation and response to cybersecurity incidents.

This role serves as the escalation point for L1 analysts and performs in-depth analysis to ensure timely containment and remediation of threats.

What will you do

• Monitor and investigate security alerts escalated from L1 analysts
• Perform detailed analysis using SIEM, EDR and related tools
• Lead incident response activities, including containment and recovery
• Conduct threat hunting based on intelligence and observed patterns
• Analyze malware, phishing attempts, and suspicious behavior
• Correlate events across multiple sources to identify threats
• Document incidents and response actions clearly
• Provide guidance and mentoring to L1analysts
• Fine-tune detection rules to improve alert quality
• Work closely with internal teams for incident resolution

The ideal candidate should possess:

• Experience with SIEM tools (e.g. Splunk, net witness, Sentinel)
• Familiarity with EDR platforms (e.g. Carbonblack)
• Strong understanding of network protocols and log analysis
• Knowledge of MITRE ATT & CK framework
• Experience in incident response processes
• Basic scripting (Python, PowerShell, or Bash) is preferred
• Understanding of security controls such as firewalls, IDS/IPS, and VPNs
• 3-5 years of SOC or cybersecurity operations experience
• Relevant qualification in Cybersecurity, IT, or equivalent
• Certifications such as CEH, CySA+,GCIH, or Security+ are advantageous
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced SOC environment
• Good communication and documentation capability
• Team player with mentoring ability

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.