Snr Executive/Asst Mgr, Strategic Planning (Performance & Process Optimisation)

Reporting to the Assistant Director, Strategic Planning and Organisational Excellence Division, the incumbent will support NIEC's efforts in digitalizing workflows, improving operational efficiency and strengthening data-driven decision-making. This role sits at the intersection of process improvement, data analytics, and strategic planning, and will work closely with internal stakeholders to streamline performance reporting, generate insights, and support organisational initiatives. The incumbent will also be expected to support matters relating to NIEC Board of Directors, corporate governance and internal staff communication.

Job Responsibilities

Process Improvement

• Design and implement dashboards to streamline cross-divisional performance reporting processes.

• Ensure data accuracy, consistency, and usability across reporting systems.

Data Analytics

• Coordinate, organize and analyse institutional data to identify trends, gaps, and opportunities for improvement.

• Conduct environmental scans and basic market/sector analysis with supervision to inform decision-making.

• Translate data insights into clear, actionable recommendations for stakeholders.

Stakeholder Engagement

• Engage internal and external stakeholders to gather inputs and validate findings.

• Support efforts to build buy-in for new processes, tools, and strategic initiatives.

• Facilitate discussions and presentations to communicate insights and proposals.

Others

• Perform other related duties as assigned e.g. provide administrative support to Board Secretariat when necessary.

Job Requirements

• Bachelor's Degree with at least 2-3 years of relevant working experience in strategy, analytics and operations.

• Strong analytical and problem-solving skills.

• Adept at working with data and familiar with data visualization tools (e.g. Power BI, Tableau).

• Proficient Microsoft Office and possesses intermediate to advanced excel skills.

• Meticulous, with strong attention to detail and ability to follow through with multiple iterations of work.

• Strong stakeholder engagement skills, with the ability to align diverse stakeholders on strategic matters.

• Experience in process improvement or digitalization projects and knowledge of local education/early childhood sector will be an advantage,

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Learning & Professional Development

• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.