SME Relationship Manager

[Job ID: 1394512]

About the Role

We are seeking an experienced SME Relationship Manager to acquire new-to-bank SME clients and grow an assigned portfolio through cross-selling of cash management and financing solutions. This role is ideal for a commercially driven banker who enjoys client acquisition, relationship management, and delivering tailored financial solutions to growing businesses.

Key Responsibilities

• Acquire new SME clients and build a sustainable, profitable portfolio
• Manage end-to-end client relationships, including onboarding, servicing, and retention
• Achieve and exceed quarterly sales and revenue targets
• Cross-sell a full suite of business banking products, including:
  Business accounts and cash managementWorking capital and lending solutionsTrade finance, investments, insurance, and hedging products
• Structure and recommend appropriate solutions based on client needs and risk profile
• Conduct KYC, customer due diligence, and ongoing client reviews
• Address client enquiries and complaints professionally to ensure high service standards
• Collaborate with internal stakeholders across credit, trade, operations, and specialist teams

Requirements

• Bachelor's degree in any discipline
• Prior experience in SME / Business Banking
• Strong knowledge of cash management, lending, and working capital solutions
• Familiarity with KYC, FATCA, and CRS requirements
• Proven track record in client acquisition, portfolio growth, and cross-selling
• Strong communication, negotiation, and relationship-building skills

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771