Skills Training & Development Senior Executive (Specialised Training Programme)

COMPANY DESCRIPTION

Established as the Singapore Freight Forwarders Association in 1973, the association was renamed Singapore Logistics Association (SLA) in 1999 to reflect the growth and wide-ranging activities of its members.

Today, SLA has close to 700 members, predominantly logistics enterprises, and stays anchored in its mission to support and sustain a vibrant and thriving ecosystem for the logistics sector through active industry participation and collaborations with both local and international logistics partners. Offering a wide range of targeted programmes and initiatives to help enterprises be future ready, SLA also constantly reviews and explores forward-looking initiatives to help logistics companies implement business transformation improvements to emerge stronger and ahead of competition.

To nurture a pipeline of global and future ready logistics talents for the industry, The Logistics Academy, a wholly owned subsidiary training arm of SLA was incorporated in 2010 to provide human capital and skills development courses to empower and deepen the skills of the workforce for the logistics sector.

RESPONSIBILITIES

The hire for Skills Training & Development Senior Executive of Specialised Training Programme (STP) will assist in the planning, execution, administration, mass and social media communication of the organization's training programs. This role is designed to support the development and delivery of learning initiatives that enhance the skills, knowledge, and performance of participants. This position will collaborate with the training team, coordinate training logistics, track performance metrics, provide administrative support, digital marketing, social media outreach and customer service excellence to ensure the success of the organisation's initiatives.

(i) Training Program Delivery Support & Digital Social Media Marketing Outreach:

• Manage training programs and related activities and maintain training records in compliance with certifications.
• Identify and assess current and future training needs by maintaining a keen understanding of training trends, developments and best industry practices.

• Outreach to potential leads and convert them to participants/students through mass communication, social media tools and digital marketing creation.

• Manage general email and phone enquiries of TLA and disseminate to the relevant officers accordingly.

• Monitor and evaluate training budget and program's effectiveness.

• Handle training & other government grants.

Development & Continuous Improvement:

• Provide pre & post training administration, evaluation and feedback from trainees, examination administration as well as perform night duties whenever necessary.

• Support the various training focus committees and groups.

• Maintain a keen eye for continuous work improvement to work efficiency and effectiveness.

Administrative & Reporting Matters:

• Prepare regular reports on training progress, including participation rates, success metrics, and areas for improvement.

• Manage the lecturers in their training engagement.

• Perform other duties or new tasks as assigned.

QUALIFICATIONS

Education:

Bachelor's degree in Human Resources, Education, Business Administration, or a related field. Relevant certifications such as ACLP and DDDLP would be a plus.

Experience:

• At least 1-2 years of experience in training and development, employee learning, or a related field.
• At least 1-2 years of mass and/or social media, digital marketing communication experience.
• Prior experience coordinating and planning of training programs and/or event management like workshop or seminar is highly preferred.

OTHER INFORMATION

Skills:

• Strong organizational and multitasking skills, with the ability to manage multiple projects and deadlines, be meticulous on details.
• Excellent communication skills (written and verbal) to engage with employees, trainers, and management effectively.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with Learning Management Systems (LMS) is a plus.

Basic understanding of instructional design and training delivery methods.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Logistics Association