Site Reliability Engineer (SRE)

We are partnering with a fast-growing regional technology platform to hire an experienced Site Reliability Engineer (SRE) to support large-scale, high-availability internet systems across Southeast Asia.

This role will focus on system reliability, incident response, infrastructure optimization, and operational excellence in a high-traffic production environment.

Responsibilities

• Ensure the stability, reliability, and performance of business-critical systems and applications

• Manage application deployment, configuration changes, monitoring, capacity planning, and operational maintenance

• Perform root cause analysis and troubleshooting for production incidents and critical system failures

• Drive system reliability improvements including high availability, fault tolerance, disaster recovery, rate limiting, and service degradation mechanisms

• Optimize system performance and critical service links through performance analysis and architecture improvements

• Develop and maintain operational SOPs, incident response procedures, and disaster recovery plans

• Establish and track SLO metrics and follow up on reliability improvement initiatives

• Build and improve operational tooling, automation, and platformization to enhance operational efficiency and security

• Collaborate closely with engineering and business teams to ensure smooth delivery and stable operations

• Provide IT and infrastructure troubleshooting support for Singapore office network-related issues, including LAN/WIFI/connectivity troubleshooting with cloud vendors

Requirements

• Minimum 5 years of experience in Site Reliability Engineering / DevOps / Infrastructure Operations within internet or technology companies

• Strong troubleshooting and incident management experience in large-scale production environments

• Familiar with JVM memory management and GC mechanisms, with ability to troubleshoot Java process-related issues

• Hands-on experience with middleware and distributed systems including Nginx, Zookeeper, Kafka, RocketMQ, Redis, Memcache, Twemproxy, etc.

• Familiar with monitoring and observability tools such as Grafana, Prometheus, Zabbix, etc.

• Experience supporting high-concurrency, high-availability, and microservices architecture environments

• Proficiency in at least one or two scripting/programming languages such as Python, Shell, Go, or Java

• Experience in capacity planning, service governance, and end-to-end system reliability management is highly preferred

• Familiarity with SRE operational frameworks and best practices is advantageous

• Basic networking knowledge with ability to troubleshoot office and cloud-related networking issues

• Strong analytical thinking, communication skills, and ability to work effectively under pressure

• Ability to communicate effectively in Mandarin to support coordination with Mandarin-speaking stakeholders and regional technical teams

  TRULYYY PTE. LTD.

  Senior Consultant

  Yang Suyu

  EA License No: 20S0118

  EA Registration Number: R2199541