Site Reliability Engineer (Monitoring & Automation)

We are looking for a Site Reliability Engineer (SRE) with experience in monitoring, observability, automation, and IT operations. You will be responsible for ensuring the health, availability, and performance of enterprise systems by implementing proactive monitoring solutions, automating operational tasks, and supporting production reliability.

This is an excellent opportunity for candidates passionate about improving system reliability, operational efficiency, and service availability in a fast-paced enterprise environment.

Key Responsibilities

Observability & Monitoring

• Install, configure, and administer enterprise monitoring and observability platforms.
• Design, implement, and enhance proactive monitoring solutions for infrastructure, applications, and log management.
• Monitor system, application, and log health to detect and resolve issues before they impact business operations.
• Integrate monitoring tools across infrastructure and applications to improve operational visibility.
• Develop dashboards, reports, and analytics to provide actionable operational insights using tools such as Grafana, ELK, or SQL-based reporting.

Automation

• Automate routine operational tasks using Ansible, Jenkins, Shell Scripting, PowerShell, or Python.
• Develop automation workflows to improve operational efficiency, reduce manual effort, and increase reliability.
• Continuously identify opportunities to optimize operational processes through automation.

Reliability Engineering & Operations Support

• Support day-to-day reliability engineering activities and service requests.
• Participate in production incident response, troubleshooting, and resolution to minimize service disruption.
• Provide support during project implementations, system cutovers, and planned maintenance activities.
• Support critical operational activities outside standard office hours when required, including production incidents and approved service requests.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Computer Engineering, Electronics, Electrical Engineering, or a related discipline.
• Minimum 2 years of experience in IT operations, monitoring, observability, or automation.
• Hands-on experience with scripting and automation using Ansible, Shell, PowerShell, or Python.
• Experience implementing and managing monitoring and observability solutions.
• Good understanding of Windows, Linux/Unix, AWS Cloud, databases, and middleware platforms.
• Experience with analytics and visualization tools such as Grafana, ELK Stack, or SQL is highly preferred.
• Knowledge of Site Reliability Engineering (SRE) principles is an advantage.
• Relevant SRE or cloud certifications will be an added advantage.
• Self-motivated with strong analytical and problem-solving skills.
• Able to work independently in a fast-paced operational environment.

Preferred Skills

• Monitoring & Observability
• Grafana
• ELK Stack (Elasticsearch, Logstash, Kibana)
• AWS Cloud
• Linux / Unix
• Windows Server
• Python
• Shell Scripting
• PowerShell
• Ansible
• Jenkins
• SQL
• Incident Management
• Automation
• Production Support
• Reliability Engineering

EA License Number: 23C2060 Registration ID is R22109715

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This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore's PDPA and e2i's PDPA