Site Reliability Engineer

About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders™. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

For more information, please visit: www.m-daq.com.

Responsibilities

• Provide end to end support for clients using M-DAQs various products.
• Monitor production systems and build monitoring scripts (Unix, Python, SQL, Lambda).
• Assist with client onboarding and provide timely stakeholder updates.
• Troubleshoot and manage incidents end-to-end, including root cause analysis.
• Participate in QA/testing, designing and automating test cases (Selenium, Cucumber, Python, Postman).
• Ensure production systems remain stable, reliable, and well-monitored.

Mandatory Qualifications

• Proficiency in English and Mandarin (spoken and written).
• Knowledge of Python, Java, or Unix/Bash scripting.
• Strong customer-focused attitude with problem-solving abilities.

Preferred Qualifications (Good to Have)

• Basic knowledge of testing frameworks such as Selenium or Cucumber.
• Familiarity with Docker, Kubernetes, or AWS Cloud.
• Strong analytical, troubleshooting, and collaboration skills.

Why Us

• Make a positive impact to the world's economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits