Mandatory Skills (Must-Have)
- 5+ years strong experience in Production Support / SRE / BizOps (L2 Operations - hands-on troubleshooting, monitoring, and incident handling)
- Hands-on expertise in Linux (commands, system operations)
- Strong scripting skills in Shell / Python / Jython
- Experience with Monitoring Tools: Dynatrace, Splunk
- Working knowledge of Java (1.8+)
- Strong expertise in SQL and database troubleshooting (query optimization, performance tuning, and data analysis for incident resolution)
- Strong experience in incident management and distributed systems support , excellent troubleshooting and problem-solving skills & automation of operational tasks
- Support onboarding and guidance of junior team members
Good-to-Have Skills
- Knowledge of additional programming languages like C, C++, Go, Perl, Ruby
- Experience with performance testing tools (e.g., BlazeMeter)
- Exposure to payments or real-time transaction systems
- Understanding of DevOps and automation practices
