Singapore - Commercial Operations Specialist - NAVBLUE

Job Description:

NAVBLUE, an Airbus Company, is currently seeking a Commercial Operations Specialist to join our growing team.

Job Summary:

The Commercial Operations Specialist plays a crucial role in optimizing the efficiency and effectiveness of our commercial activities. This role involves coordinating and managing various operational aspects of our sales and commercial processes to ensure seamless execution and delivery. The ideal candidate is detail-oriented, analytical, and possesses strong organizational skills.

Within the Commercial Office (CO), the will primarily report to the Head of Commercial Operations, based at our headquarters in France. For day-to-day management and local support, the candidate will be attached to the Head of Region Sales. This dual reporting structure ensures alignment with both global commercial operations and local regional needs.

The Commercial Operations Specialist will be responsible for attributed Commercial Operations functions as described below:

• Contribute to direct sales activities (renewals & transition campaigns) to support the achievement of annual order intake and revenue targets

• Manage and/or support business tools updates and improvement

• Support automation initiatives throughout development & improvement of business tools, policies and processes including, but not limited to, pricing generation and pricing monitoring tools, Online store

• Propose and contribute to initiatives/projects aimed at optimising Commercial Performances or achieving specific Business Targets

Main Responsibilities :

Direct Sales (support of Regional Sales teams)

• Lead sales opportunities that are not in the scope of the regional sales teams

(example : renewals up to 100K$, targeted transition campaigns, etc)

• Track the Renewal Sales activity worldwide to secure on-time renewal of our contract base

• Support Heads of Regions with Regional activity decks (ex: QBR's, etc)

Business Data & Tools Management

• Collect, analyse and interpret sales data to provide insights and recommendations for improving sales performance (ex: quarterly reports on sales metrics)

• With the support of the central team, effectively train the regional team on process updates, tools usage, etc.

Continuous Improvement Initiatives

• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.

• Collaborate with cross-functional teams to streamline workflows and improve overall productivity.

• Continuously contribute to our data quality ratio improvement through monitoring and training of local sales teams.

• Be the voice of Commercial Operations in Region and lead a strong collaboration with the Sales

Education :

• Successfully completed Masters degree in Commercial Environment

Required Skills / Experience :

• Sales support / Marketing and/or finance experience

• Tools/Digitalisation experience (Salesforce / Qliksense knowledge will be a plus)

• Preferably, knowledge of Flight Operations environment

• Proactive and vocal approach

• Good analytic capabilities, able to synthetize and report concise information from various domains, fully comfortable in manipulating figures

• Fluent English communication skills both verbal and written

• Strong interpersonal skills with a collaborative approach

• Strong analytical and problem-solving skills

• Ability to handle multiple and changing priorities

• Strong organisational skills

Travel Required:

• Up to 10% Domestic and/or International

About us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You'll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You'll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You'll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.

Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a Global Top Employer for 2025. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We're grateful to our people, whose dedication and collaboration make this possible.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malm (Sweden), Gdask (Poland), and Bengaluru (India) with other offices all around the world.

The Future is Yours for the Taking:

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Rsum du poste:

Le joue un rle cl dans l'optimisation de l'efficacit et de l'efficience de nos activits commerciales. Ce rle implique la coordination et la gestion de divers aspects oprationnels de nos processus de vente et commerciaux pour garantir une excution et une livraison fluides. Le candidat idal est minutieux, analytique et possde de solides comptences organisationnelles.

Au sein du Bureau Commercial (CO), le Spcialiste des Oprations Commerciales reportera au Responsable des Oprations Commerciales, bas notre sige en France. Pour la gestion quotidienne et le soutien local, le candidat sera rattach au Responsable des Ventes de la Rgion, bas sur le lieu de la mission. Cette structure de double reporting assure un alignement entre les oprations commerciales globales et les besoins locaux de la rgion.

LeSpcialiste des Oprations Commerciales sera responsable des fonctions dcrites ci-dessous :

• Contribuer aux (renouvellements et campagnes de transition) pour soutenir l'atteinte des objectifs annuels de prise de commandes et de revenus.

• Grer et/ou soutenir les mises jour et

• Soutenir les initiatives d travers le dveloppement et l'amlioration des outils commerciaux, des processus, y compris, mais sans s'y limiter, les outils de gnration de prix, de surveillance des prix, etc.

• Proposer et contribuer des initiatives / projets visant ou atteindre des objectifs spcifiques.

Responsabilits principales :

Ventes Directes (soutien aux quipes commerciales rgionales)

• Mener les opportunits de vente qui ne relvent pas du primtre des quipes commerciales rgionales (par exemple : renouvellements jusqu 100K$, campagnes de transition cibles, etc.).

• Suivre l'activit des ventes lchelle rgionale pour garantir le renouvellement temps de notre base de contrats.

• Soutenir les responsables de rgion avec des supports d'activit rgionaux (ex : QBR, etc.).

Gestion des Donnes et Outils Commerciaux

• Collecter, analyser et interprter les donnes de ventes pour fournir des analyses et recommandations visant amliorer la performance des ventes (ex : rapports trimestriels sur les indicateurs de vente).

• Avec le soutien de lquipe centrale, former efficacement lquipe rgionale sur les mises jour des processus, l'utilisation des outils, etc.

• Identifier les opportunits d'amlioration des processus et mettre en uvre les meilleures pratiques pour accrotre l'efficacit oprationnelle.

• Collaborer avec les quipes transversales pour rationaliser les flux de travail et amliorer la productivit gnrale.

• Contribuer en continu l'amlioration de la qualit des donnes grce au suivi et la formation des quipes commerciales locales.

tre la voix des Oprations Commerciales dans la rgion et tre meneur d'une troite collaboration avec les quipes commerciales.

Formation :
Diplme de Master dans un environnement commercial

Comptences / Exprience requises :

• Exprience en soutien aux ventes, marketing et/ou finance.

• Exprience en outils / digitalisation (connaissance de Salesforce / Qliksense sont un plus).

• Idalement, connaissance de l'environnement des oprations de vol.

• Approche proactive et communicative.

• Bonnes capacits analytiques, capable de synthtiser et d'apporter des informations concises provenant de divers domaines, l'aise avec la manipulation des chiffres.

• Comptences en communication en anglais, l'oral comme lcrit.

• Excellentes comptences interpersonnelles avec une approche collaborative.

• Comptences analytiques et de rsolution de problmes solides.

• Capacit grer des priorits multiples et changeantes.

• Solides comptences organisationnelles.

Dplacements requis :
Jusqu 10% (national et/ou international)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus Singapore Private Limited

Employment Type:

VIE, VISC

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Experience Level:

Entry Level

Job Family:

Sales, Marketing & Commercial Contracts

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