Job Summary
Oversee and lead retail store operations to ensure efficient workflow, exceptional customer service, and compliance with quality and safety standards, while driving sales growth through strategic inventory management and promotional activities.
Responsibilities
- Lead daily retail store operations to maintain smooth workflow and deliver high service standards
- Coordinate and manage store staff schedules to optimize team productivity and coverage
- Monitor inventory levels and execute timely replenishment of fresh produce to meet customer demand
- Ensure all fresh produce complies with quality and safety standards to uphold store reputation
- Negotiate prices and arrange delivery logistics with suppliers for household and hardware procurement
- Resolve customer inquiries, feedback, and complaints professionally to enhance customer satisfaction
- Develop and implement sales promotions to increase store revenue and customer engagement
- Maintain store cleanliness, organize product displays, and ensure compliance with health regulations
- Utilize computer skills and media marketing tools to support store operations and promotional efforts
