Job Summary
Lead and manage all aspects of shop operations, including sales performance and customer service excellence, to drive business growth and achieve targets in a dynamic retail environment.
Responsibilities
- Lead and motivate shop staff to consistently achieve sales targets and deliver exceptional customer service
- Manage daily shop operations to ensure smooth workflow and optimal sales and service performance
- Develop and implement strategies to enhance customer satisfaction and retention under fast-paced conditions
- Monitor and analyze sales data to identify opportunities for improvement and drive business results
- Maintain professional and service-oriented conduct to uphold the shop's reputation and customer experience
- Adapt to working schedules including weekends and public holidays to meet operational demands
- Collaborate with supervisors as needed to align shop activities with broader business objectives
Required competencies and certifications
- Minimum 10 years of professional hairdressing experience
Preferred competencies and qualifications
- Demonstrated ability to work effectively under supervision when required
Other Information
- Please contact us at 90910999 (wechat/whatsapp) for inquiries