Shift Technician (Data Centre)

Roles & Responsibilities

The Rotating Shift Technician is responsible for supporting 24×7 data centre operations, ensuring the reliability, safety, and continuity of all Mechanical & Electrical (M&E), critical infrastructure, and facilities systems in accordance with approved procedures, service level agreements (SLAs), and safety requirements.

· Perform continuous monitoring, routine patrols, and inspection of data centre infrastructure, critical facilities, and associated equipment.

· Manage day-to-day maintenance coordination, and escalate any critical troubleshooting requirements that needs to be conducted by manufacturers.

· Conduct routine checks of M&E and critical systems performance.

· Record and report daily operating conditions, abnormalities, and system status.

· Supervise and oversee OEMs, subcontractors, and service vendors performing works on electrical, mechanical, fire, and critical facilities systems.

· Ensure all vendors deliver competent, safe, and quality services in compliance with contractual obligations, site rules, and safety requirements.

· Coordinate and monitor scheduled and ad-hoc vendor activities, ensuring proper documentation and work completion.

· Promptly respond to incidents, alarms, and emergency situations.

· Execute incident escalation in accordance with approved escalation matrices and emergency response procedures.

· Provide standby and emergency support when activated, including shift stand-in or additional coverage as required.

· Ensure proper handover and takeover of duties during shift changes.

· Carry out duties that comply with approved SOPs (Standard Operating Procedures), MOPs (Method of Procedures), and EOPs (Emergency Operating Procedures).

· Carry out all work strictly in accordance with site processes, operational governance, and safety regulations.