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Shift Leader (Full Time) - 44 HRS PER WEEK

Mgca Cafe Sg Pte. Ltd.


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2-5 Years
2,500 - 2,800 monthly SGD
11 days ago
34 Viewed
0 Applied

Job Description

Shift Leader (Full Time) - 44 HRS PER WEEK

Role Requirements

  • At least 03 years experience in the service industry with at least 01 year experience in a similar supervisory role
  • Passion for F&B industry with proven experience in delivering excellent customer experiences
  • Proven experience in leading teams
  • Strong interpersonal and communication skills
  • Able to multitask and manage change in a fast-paced environment
  • Willingness to engage in shift work, which includes work on weekends and PH

Join Tim Hortons as a Shift Leader and be part of our exciting brand launch in Singapore!

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiches. We are committed to create a welcoming environment that celebrates diversity and inclusion.

Job Responsibilities

  • Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts
  • Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration
  • Deliver exceptional customer service and lead by example to create a welcoming store environment
  • Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
  • Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
  • Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
  • Monitor sales performance and assist the store manager in achieving targets
  • Clearly communicate store updates to facilitate smooth shift handovers. Report any issues, incidents, or employee performance concerns to the store manager

Tim Member Benefits

  • 5-day work week
  • Health and medical coverage
  • Employee discount
  • Store performance incentives
  • Career development and progression pathways

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Last Updated: 19-07-2024 01:40:01 PM
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