SG Senior Research Manager

About Us

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world's leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we've made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.

Learn more at www.tolunacorporate.com

Introduction

In this role, you will establish professional servicing of our renowned full-service research protocols for brands—methodologies trusted by leading global brands for years. You'll work alongside a well-established support team and collaborate with researchers across the region to deliver high-quality projects.

You'll play a pivotal role in building and leading a local market research team in the future. We're looking for a candidate who is ambitious, driven, and ready to contribute to achieving these goals and to shaping the future of insights in Singapore.

Responsibilities

• Lead the end-to-end management of research projects with precision and professionalism, ensuring error-free execution of both simple and complex projects with minimal supervision.
• Develop high-quality questionnaires, reports, and templates while performing thorough quality checks on deliverables.
• Provide actionable insights and recommendations for client reports, securing alignment with more senior team members/sales directors when required.
• Confidently participate in client presentations, clearly articulating findings and addressing queries with poise.
• Maintain proactive and clear communication with both clients and internal stakeholders, demonstrating cultural awareness and professionalism.
• Troubleshoot challenges effectively, ensuring that even complex project issues are addressed promptly and efficiently.

Requirements

• 6-8 years of experience with quantitative research methods/ techniques and team/ people management experience.
• A passion for brands, products and people.
• An interest in interpreting numbers and turn data into actionable stories for clients.
• Good experience and knowledge across different research methodologies, from branding, innovation, pricing, segmentation and custom research.
• Attention to detail, coupled with being able to identify broad, strategic implications.
• Strong communication skills: oral and written.
• Pro-active and resourceful in problem solving.
• Entrepreneurial mentality.
• Strong team player and team-focused mindset.
• Experience with MS Excel, PowerPoint, and Word (SPSS is a strong plus).

Our Values

Acting with Ownership: Demonstrating individual accountability

Bringing a Forward Mindset:Being action-oriented, bold & entrepreneurial

Collaborating with Curiosity: Exhibiting teamwork through togetherness

Discussing openly, committing jointly: Sharing your views openly

Embracing Empathy: Being egoless & caring

What We Offer

At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you're passionate about making an impact, we'd love to have you on board.

Join our global team. We welcome big thinking and reward great work