SG Platform Account Senior Executive

2-4 Years

SGD 4,000 - 5,000 per month

Save

Early Applicant

Job Description

Identify, prospect, and onboard new sellers/brands to the platform across priority categories.
Conduct market research to identify gaps and opportunities for assortment expansion.
Pitch platform value propositions to potential vendors and negotiate commercial terms.
Lead end-to-end vendor onboarding, including documentation, system setup, and training.
Build a strong pipeline of potential sellers through outreach, networking, and partnerships.

Serve as the primary point of contact for assigned vendors, ensuring their business performance and satisfaction.
Develop strategic growth plans for each vendor to drive GMV, assortment depth, and operational excellence.
Monitor vendor performance metrics (sales, fulfilment, pricing, cancellations, content quality) and identify opportunities for improvement.
Collaborate with vendors to optimize product listings, enhance content, and improve discoverability.
Resolve operational issues related to orders, logistics, payments, and system integrations.

Analyze category and account data to identify trends, risks, and opportunities.
Work with E-commerce and Marketing teams to plan campaigns, promotional activities, and seasonal events for vendors.
Partner with cross-functional teams (Operations, Finance, Customer Experience) to support vendor performance and resolve customer issues and queries.
Ensure vendors comply with platform policies, pricing guidelines, and service-level standards.

Diploma/Degree in Business Management/Studies or equivalent
At least 2 years of relevant working experience in an account management executive position
Experience and knowledge of the e-Commerce space is a plus
Mirakl system experience is a plus