SG - Business Development Specialist

About the Role

We're scaling our acquisition efforts across APAC and looking for a Business Development / Sales Representative to build top-of-funnel opportunities, engage hospitality partners, and qualify deals for our expanding team. This role sits at the core of revenue growth and directly feeds into the sales engine.

What We're Looking For

Must have:

• 1+ years B2B SDR / Sales / Business Development experience (SaaS or hospitality tech preferred)
• Educate prospects on product value / hospitality impact.
• Strong communication and persuasion skills
• CRM proficiency (Salesforce / HubSpot / similar)
• High quality calls / emails + clear qualifying insights
• Self-starter with structured pipeline management
• Self-motivated hunter mindset

Nice to have (strongly preferred):

• Experience selling to F&B, hospitality, or SMB merchants in Singapore
• Ability to speak Mandarin to engage Mandarin-speaking operators
• Singapore Citizen or Permanent Resident

What You'll Do

• Proactively prospect new business opportunities using various channels, including email, phone, LinkedIn, and other channels.
• Conduct thorough research to identify and qualify potential leads and decision-makers.
• Clearly articulate the product's value proposition in the context of achieving key outcomes for hospitality businesses.
• Maintain accurate records of all outreach and pipeline activities, preferably within Salesforce or another CRM system.
• Collaborate closely with the Customer Success Manager to ensure a seamless handover of qualified leads for subsequent engagement.
• Gather and share valuable insights regarding market trends and competitive activities.

Who We Are

inline is a B2B SaaS platform built for restaurants — and trusted by over 11,000 restaurants across Taiwan, Hong Kong, Singapore, Australia, Malaysia, Thailand and Japan.

We power the operational backbone of restaurants, from reservations, table and queue management, to digital ordering, helping operators run smoother shifts, deliver better guest experiences, and grow revenue.

Our customers range from Michelin-starred restaurants to leading local and regional dining groups. What they have in common: they rely on inline to run their front-of-house operations every day.

Singapore is one of our fastest-growing markets, and we're building a strong local sales team to scale our restaurant footprint. If you want to sell a product that restaurants actually depend on — not just try — this is the place to do it.

Why Join inline

• Impact: Ensure closed deals convert into revenue
• Growth: Exposure to pricing, Salesforce, and deal workflows
• Career Path: Foundation for Sales Ops, RevOps, Customer Success, or BD
• Culture: Dynamic, collaborative team driving SG's F&B growth
• Industry: Work with Singapore's top restaurants & hospitality brands