About This Job Opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What Makes This Role Exciting
Our fast-growing team is looking for an experienced Singapore & Hong Kong Payroll and Implementation Specialist to join us. The role will be responsible for the implementation of new payrolls onto our Local Payroll Engine and CloudPay platform and operational processing of payrolls until ready to handover to Payroll processors.
In this operational capacity you will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, and in line with all established statutory requirements and internal processes.
Main Responsibilities
- You will be part of the Payroll & Implementation team, reporting to the Payroll and Implementation Supervisor.
- Perform multiple implementations -coordinating with clients in different time zones.
- Involved in Project management and successful implementation of new Singapore & Hong Kong clients independently within the stipulated timeline.
- Partner with the Implementation Team; Project Manager, Implementation and Treasury consultant and ensure existing payrolls are migrated and implemented onto the local payroll engine and CloudPay platform.
- Providing customer support to new customers on Cloudpay platform.
- Establish, update and maintain payroll records and analyse payroll related information to ensure accurate payroll in line with Singapore legislation.
- Advise and assist client on the necessary steps on the statutory transition
- Supporting internally to the Payroll and Sales teams on technical questions.
- Prepare and submit statutory reporting to the relevant government agencies.
- Share with clients on the payroll best practices and align to Cloudpay in-house engine set up.
- Ensure successful knowledge transfers are completed between Project Delivery and Payroll Operations
Experience Needed For This Role
- Singapore and Hongkong Payroll processing experience
- Relevant experience in payroll implementation would be a benefit
- Good understanding on the whole payroll cycle as processing and statutory requirements
- Good written and spoken English with excellent communication skills.
- Independent and has good time management skills
- User knowledge of Excel (Pivot, validation) and Word
About You And Our Core Values
- Taking ownership, working with integrity and respect
- Being a team player is key to our culture
- Solution and customer focused
- Great initiative with the goal for excellence in achieving results
- Dedicated to developing and always looking for continuous improvements
- Be creative, be committed, be engaged and enjoy what you do
Singapore Package And Benefits
- Competitive Salary
- Competitive vacation allowance
- Calm app
- Insurance Coverage (AIA and HSBC Life)
- Annual Medical Examination
- Sick Leave and Hospitalisation Leave
- EAP
- Annual Wage Supplement (AWS)
- Flexi Benefits
- CloudPay NOW
- Employee Referral Program
- WFH Allowance
- Paid Volunteering days
- Marriage Leave
- Study Leave
- Bereavement Leave
CloudPay is committed to being an equal opportunities employer
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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