Role Summary:
Leads complex multi-workstream HRTech transformation programs, providing strategic project governance, executive client partnership, and cross-team leadership at scale. Carries competency leadership accountability.
Key Responsibilities:
- Program & Portfolio Leadership: Lead large, complex multi-workstream HRTech programs. Define program governance structures, frameworks, and reporting cadence
- Executive Stakeholder Management: Manage C-suite and senior executive stakeholder relationships across client and RA. Lead steer co presentations and drive program decision-making
- Strategic Risk Management: Anticipate program-level risks and design mitigation strategies. Lead escalation response for critical program issues
- Team Development & People Leadership: Build and develop high-performing project management teams. Coach Project Managers and drive continuous PMO capability uplift. Define team KPIs, conduct performance reviews, and design development plans
- PMO Excellence: Drive continuous improvement across PMO standards and practices. Contribute to RA's delivery frameworks and intellectual capital
Functional Competency:
- Program Execution: Optimises multi-track delivery aligned with business priorities
- Risk Management: Drives enterprise-level risk strategies across large programs and portfolios
- Portfolio Governance: Manages escalations and ensures alignment across programs
- Commercial Awareness: Manages delivery margins, resourcing, and scope risk
Behavioural Competency:
- Leadership: Shapes vision and leads large, diverse teams strategically
- Task Ownership: Leads end-to-end delivery with accountability and foresight
- Executive Client Management: Manages executive-level discussions with professionalism
- Stakeholder Management: Drives multi-stakeholder alignment across functions/geographies
- Escalation Management: Builds escalation protocols and diffuses high-stakes situations
- Problem Solving: Anticipates issues and develops systemic solutions
- Change Attitude: Champions innovation and builds change readiness in teams
- Consulting Skills: Guides clients through ambiguity and change
- Team Leadership: Shapes team culture and enables succession planning
- People Development: Leads development plans and talent initiatives
- Mentoring: Creates mentoring programs and nurtures future leaders
Requirements
- Bachelor's degree: MSP or PMP required or Product recommended Project Management Certification (preferred)
- 10-15 years of project/program management in large-scale HRTech transformations
- Proven ability to lead programs with multiple workstreams and geographies
- Exceptional executive communication and stakeholder management skills
- Proven track record in people development and team capability building
- Certifications: PMP / MSP / PRINCE2 Practitioner (required) or Product recommended Project Management Certification (preferred)
