Your key responsibilities
- Defining scope and providing technical advisory services to assist clients implementing a ServiceNow program of work
- Understanding client requirements and translating to these into workable system solutions, creating architecture design documentation and ServiceNow roadmaps.
- Creating and maintaining Platform Implementation Roadmaps and provide hands on assistance with the detailed design and implementation approach of selected engagements
- Demonstrating product and technical leadership on ServiceNow engagements
- Working with a team of technical and functional analysts, solution architects and delivery managers to deliver incredible ServiceNow solutions for clients.
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Skills and attributes for success
To qualify for the role you must have:
- An ability to define at an architectural and design level of detail, technical solutions aligned with client business problems
- More than 4 years experience working with the ServiceNow platform including designing and implementing solutions, and fundamental understanding of the relevant key technologies
- Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC; well versed in CSDM 3.0 framework and an understanding of popular coding languages.
- A keen eye for detail with strong problem-solving skills and an ability to think outside the box
- The ability to build strong and credible relationships with business and technical stakeholders at all levels of the business
- The ability to self-manage and develop skills independently while contributing to the capability set of the broader team
Ideally, you'll also have:
- ServiceNow certifications
- Consulting Experience
