ServiceNow Developer

Job Summary:

We are seeking a skilled and proactive ServiceNow Developer to design, develop, and optimize custom applications and workflows within the ServiceNow platform. The ideal candidate will have hands-on experience with Flow Designer, scripting, catalog items, and workflow automation. You will play a key role in enhancing user experience and operational efficiency through intelligent automation and streamlined service delivery.

Key Responsibilities:

. Custom Application Development: Build and maintain custom applications tailored to business needs using ServiceNow Studio and scoped applications.

. Flow Designer Expertise: Design and implement complex workflows using Flow Designer, including multi-task flows, rollback mechanisms, and conditional logic.

. Scripting: Develop and optimize server-side and client-side scripts (Business Rules, Script Includes, UI Policies, Client Scripts).

. Order Guides & Variables: Configure Order Guides with dynamic variables, managing both left and right panel behaviors for intuitive user experiences.

. Email Notifications: Create and manage email templates and notification triggers based on workflow events and user actions.

. Script Optimization: Refactor and streamline existing scripts for performance, readability, and maintainability.

. Catalog Item Development: Design and configure Service Catalog items with associated workflows, variables, and user interface policies.

. Workflow Automation: Build and maintain workflows using both legacy Workflow Editor and Flow Designer, ensuring seamless service delivery.

. Rollback Mechanisms: Implement rollback strategies within Flow Designer to ensure data integrity and error handling.

. Collaboration: Work closely with stakeholders, business analysts, and other developers to gather requirements and deliver solutions.

Required Skills & Qualifications:

. Proven experience as a ServiceNow Developer with strong understanding of the platform architecture.

. Proficiency in JavaScript and ServiceNow scripting components.

. Hands-on experience with Flow Designer, Service Catalog, and Workflow Editor.

. Familiarity with Order Guides, variables configuration, and UI customization.

. Strong problem-solving and debugging skills.

. Excellent communication and documentation abilities.

. ServiceNow Certified Application Developer (preferred).

Preferred Experience:

. Experience with Agile/Scrum methodologies.

. Exposure to ITSM, ITOM, or HRSD modules.

. Integration experience using REST/SOAP APIs.

No Recruitment Agency needed.