ServiceNow Consultant (ITSM / ITOM / ITAM)

Key Responsibilities:

. Support ITSM processes including Incident, Problem, Change, Knowledge, and Configuration Management (CMDB)

. Manage and enhance Enterprise Asset Management (EAM) capabilities such as asset portfolio management, RFID implementation, lifecycle management, maintenance planning, and workflow automation

. Support Field Service Management (FSM), including field agent management and task execution tracking

. Manage IT Asset Management (ITAM) for both hardware and software assets

. Support IT Operations Management (ITOM) functions, including Discovery, Service Mapping, Event Management, and Cloud Management

. Collaborate with stakeholders to gather requirements, optimize workflows, and ensure operational stability

Experience & Contract:

. Total Experience: 7+ years overall

. ServiceNow Experience: Up to 4 years

. Contract Duration: Upto 2 years