ServiceNow Architect

SimplifyNext is home to the largest ServiceNow-certified team in Singapore, led by veterans who built ASEANs first ServiceNow practice in 2013. Our team includes exceptional ServiceNow Architects and Consulting Leaders you will learn from every day. We also run a strong AI practice that complements ServiceNow delivery, giving you the opportunity to design and build AI-powered and Agentic Workflows.

At SimplifyNext, our ServiceNow team focuses on the most advanced and impactful domains CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine helping enterprises and governments reimagine services. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond &aposvanilla ITSM&apos and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you.

What Youll Do

• Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM, AppEngine, ITSM, ITOM, and more.
• Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
• Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
• Mentor developers, coach squads, and set the standard for delivery excellence.

What Were Looking For

• 7+ years of ServiceNow experience with proven architect-level expertise.
• Hands-on across multiple modules.
• Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
• Excellent stakeholder management and consulting skills.
• ServiceNow CTA or multiple CIS certifications.
• Agile delivery experience.

Why Join Us

Competitive salary + performance bonus

Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications

Work on innovative projects beyond traditional ITSM implementations customer, employee, and AI-driven experiences

Learn directly from elite ServiceNow architects and top consulting leaders

Cross-platform exposure

Clear career path toward Practice Lead / Enterprise Architect