ServiceNow Architect

ServiceNow Platform Architect

The Opportunity

An established organisation is looking to appoint a ServiceNow Platform Architect to take ownership of architecture design, technical governance, and large-scale platform delivery initiatives.

This role will act as the technical authority across the ServiceNow ecosystem, ensuring scalable design, integration integrity, and long-term platform optimisation.

What You Will Be Responsible For

Defining architectural standards and technical roadmaps for the ServiceNow platform

Leading complex implementation and enhancement programmes

Designing secure integration frameworks across enterprise systems

Providing architectural oversight across workflow automation and application development

Supporting platform expansion into business and operational domains

Ensuring performance, compliance, and scalability best practices

Mentoring technical teams and establishing delivery governance standards

Experience We Are Looking For

Extensive ServiceNow experience at senior or architect level

Background designing and delivering enterprise-grade ServiceNow solutions

Exposure to multiple areas of the platform such as service management, customer or

employee workflows, risk or governance functions, operations management, or application development

Strong integration expertise including REST, SOAP, and MID Server

Hands-on familiarity with scripting and platform configuration including Glide API, Flow Designer, Script Includes, and Business Rules

Experience working within structured SDLC environments

Ability to engage senior stakeholders and translate business needs into scalable technical solutions

Credentials

ServiceNow certifications desirable (CTA or multiple CIS preferred)