SERVICE TECHNICIAN

Company Overview

SECOM (SINGAPORE) PTE LTD, established in 1992, delivers leading security solutions for loss prevention in the region. We provide guaranteed security and exceptional service through trained professionals and advanced equipment.

Job Summary

As a Service Technician, you will respond to scheduled and unscheduled maintenance calls, troubleshoot and repair security system issues, supervise subcontractors work quality, and provide technical support to internal teams.

Responsibilities

• Respond promptly to scheduled and unscheduled maintenance service requests per the Company's Service Agreement
• Diagnose and repair abnormalities in alarm, card access, and CCTV security systems at customer sites to restore full functionality
• Supervise and ensure subcontractors maintain high-quality standards during maintenance work
• Provide technical support and guidance to other departments to resolve security system issues efficiently
• Maintain accurate records of service calls and maintenance activities to ensure compliance and traceability

Required competencies and certifications

• Possess a Higher Nitec or Nitec qualification in Electronic or Electrical
• Demonstrate 1-2 years of experience servicing and maintaining alarm, card access, and CCTV systems

Preferred competencies and qualifications

• Hold certifications in building construction safety supervision, Work-At-Height, or Risk Management, which enhance safety and compliance during maintenance work