About Us
True Cost Singapore is a modern European fusion restaurant offering premium-quality food and drinks at below-market prices through our unique cover charge concept. We've been steadily growing for the past three years, and we are now seeking an experienced Restaurant Supervisor to support our management team and help lead our front-of-house operations.
Responsibilities
Operations & Service
- Supervise daily floor operations to ensure smooth and efficient service.
- Support the Restaurant Manager in overseeing the front-of-house team.
- Lead by example, ensuring high standards of service and guest satisfaction.
- Handle guest requests, inquiries, and complaints promptly and professionally.
- Ensure proper set-up and readiness of the restaurant before each service.
- Coordinate with kitchen staff to ensure smooth communication between FOH and BOH.
Team Leadership
- Train, coach, and motivate service staff.
- Allocate tasks and manage section assignments during service.
- Monitor staff performance and provide constructive feedback.
- Assist in staff scheduling and ensure adequate manpower coverage.
Administration & Compliance
- Assist in inventory checks for FOH supplies.
- Ensure hygiene and safety standards are followed at all times.
- Report operational issues and guest feedback to management.
Requirements
- Minimum 2-4 years of F&B service experience, with at least 1 year in a supervisory role.
- Strong leadership and communication skills.
- Excellent customer service mindset and ability to handle challenges calmly.
- Good organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment.
- Must be Singaporean, PR, or LTVP holder.
Benefits
- Competitive salary with service charge & tips.
- Staff meals provided daily.
- Career progression opportunities into Assistant Manager / Restaurant Manager roles.
- Friendly, supportive, and professional work environment.
