The Service Engineer will be responsible for carrying out Troubleshooting, Maintaining, Installing and Commissioning of Security systems (Eg. CCTV, ACS, IDS, P.A, Auto Gate & etc.) for a Security Solutions Company.
Requirements:
- Install, test, commission, and maintain ELV and security systems at various client sites
- Address fault calls promptly and provide on-site technical support
- Coordinate with sales, project teams, clients, and vendors to ensure smooth project implementation
- Oversee the full service and maintenance workflow, ensuring adherence to timelines and quality standards
- Lead a team of service engineers/technicians, promoting continuous improvement and accountability
- Manage multiple service and maintenance projects concurrently
- Conduct regular site inspections for safety and compliance with technical standards
- Prepare service documentation and reports for internal and client use
- Travel to project sites as required
- Build and maintain strong client relationships, ensuring service satisfaction and trust
Requirements:
- Degree, General Diploma, Polytechnic Diploma, or ITE Certificate in Electrical/Electronic Engineering or Security Systems
- Certificate holders in Security and Access Control System are also encouraged to apply
- 3-5 years of experience in a similar role or industry
- Proficient in Microsoft Office (Excel, Word, Outlook), Microsoft Project, and Microsoft Teams
- Possession of a vehicle is preferred
- Good problem-solving and technical troubleshooting skills
- Ability to communicate clearly with clients and internal teams
- Willingness to travel to project sites when required
