Service Engineer

Early Applicant

10-13 Years

SGD 3,800 - 4,900 per month

Job Description

Provide pre-sales and after-sales support to all HVAC/ACMV projects.
Manage the Service Team in executing project plans, timelines, cost preparations and resources requirement.
Provide technical support and clarifications to the Customer Service in producing comprehensive quotations to the clients.
Address and resolve project administrative issues that may arise during project execution.
Liaise with vendors and suppliers to prepare necessary equipment required for the project.
Actively follow-up and resolve customer service-related issues / concerns.
Attend internal and external meetings with stakeholders to resolve service operational matters.
Oversee project execution and ensure service completion are within schedule.
Ensure off-site operations are scheduled in accordance with customers requirements.
Ensure customers requirements are clearly coordinated and communicated with the Service Team.
Conduct site survey to accurately plan and allocate manpower resources for all Service jobs.
Ensure Service projects are in compliance with all internal and project site SQE rules & regulations.