As a Service Crew member, you will be the face of Realm, delivering warm, attentive, and thoughtful service that reflects our commitment to wellness and elevated dining experiences. You play a key role in creating a welcoming atmosphere while ensuring smooth day-to-day operations.
Key Responsibilities
Customer Experience
- Provide friendly, attentive, and personalized service to all guests
- Present menu confidently, including ingredients and wellness concepts
- Take orders accurately and serve food and beverages promptly
- Handle customer feedback and resolve issues professionally
Operations
- Prepare and set up dining areas before service
- Maintain cleanliness and organization of the outlet at all times
- Support opening and closing duties
- Ensure compliance with hygiene and safety standards
Team Support
- Work closely with kitchen and front-of-house team for smooth service flow
- Assist with stock replenishment and basic inventory tasks
- Contribute to a positive and collaborative work environment
Requirements
- Positive attitude with a passion for hospitality
- Good communication and interpersonal skills
- Able to work in a fast-paced environment
- Willing to work shifts, weekends, and public holidays
- Prior F&B experience is a plus
