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Service Coordinator
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Service Coordinator - European MNC
Salary: $4500 max
5 days work week
8am - 5pm
Location: Tuas
Job Scope:
Single Point for Customer - Builds and maintains sustainable relationship with customer. Manages customer requirements and customer enquiries. Ensures continuous communication.
Coordination - Coordinates, plans, schedules, and oversees all Service jobs with necessary resources, spare parts and logistics for site.
Customer Relation - Manages customer satisfaction by ensuring that Accelleron fulfils its contractual obligations and business requirements. Ensures the required quality is delivered, and the health, safety and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfil their contractual obligations, particularly in regard to claims and changes.
Service Order Process - Manages the Service order process in a timely manner from quotation to invoicing and cash collection.
Reporting & Documentation - Manages all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system.
Job ID: 153328875
Skills:
Engineering Opportunities-, customer communication , Operating Systems, Manpower Planning, Resolve Complaints, Time Management, Process Purchase Orders, Customer Satisfaction, Service Leadership, Handle Customer Enquires, B2b, Informing Customers, interpreting, phone etiquette, Customer Queries, supplier queries
Skills:
SAP, reporting and documentation, ERP systems, customer relations
