Service Advisor

Benefits:

. Opportunities for career growth and professional development.

. Performance-based bonuses

. Yearly appraisal for promotion and increment

. Positive company culture - open and transparent communication, diversity and inclusion

Responsibilities:

. Perform test ride (bike)

. Provide knowledgeable advice and recommendations on motorcycle maintenance and repair services based on manufacturer guidelines and customer needs.

. Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs

. Communicate with customers regarding service timelines, updates, and any additional repairs or maintenance needed

. Generate quotations, invoices and process payments accurately

. Follow up with customers after service completion to ensure satisfaction and address any additional needs.

. Any other duties as assigned by Manager

Requirements:

. Excellent communication and interpersonal skills

. Customer-focused attitude with a commitment to delivering exceptional service

. Minimum class 2A license with 1 year riding experience