Server Operations Engineer

Key Responsibilities

• Plan server or rack layouts, arrange for server mounting, and oversee the installation of server operating systems
• Perform daily maintenance tasks, troubleshoot, manage break-fix and resolve issues related to server and other hardware
• Maintain and update internal systems data such as Asset Management, Ticketing, and Rack Elevation
• Collaborate with remote vendors to address and resolve hardware failures and issues
• Provide on-call support, addressing and resolving issues raised by business owners or stakeholders in a timely and effective manner
• Collect and verify online asset data
• Submit, track, and manage the RMA process and oversee media destruction processes
• Diagnose and resolve server network connectivity issues
• Manage server lifecycle activities
• Perform other server operations-related duties as required

Job Requirements

• Diploma/Bachelor's Degree in Computer Science, Electrical Engineering or related field of study
• Quick to learn new concepts and technologies, with a broad interest in technical topics
• Demonstrates a high sense of responsibility with a proactive, enthusiastic attitude, and the ability to perform effectively under pressure while meeting deadlines
• Strong team player with excellent interpersonal communication skills and the ability to collaborate effectively
• Ability to work independently and take initiative in completing tasks
• Knowledge of the interdependencies of data center functions and technologies
• Experience with large-scale remote operating system installations such as PXE boot
• Familiarity with scripting languages (Shell or Python)
• Knowledge of basic automation tools, such as Ansible
• In-depth knowledge of Linux systems, with the ability to identify and troubleshoot hardware faults
• Strong analytical and problem solving skills
• Solid understanding of networking concepts, including Subnetting, VLANs, DNS, and IPv6, with the ability to perform general network troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI
• Strong attention to detail and consistent documentation practices
• Proficiency in Mandarin is preferred to facilitate effective collaboration with client teams in China

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

Your Authentic Self at Centific

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, gender (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.