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Job Responsibilities:
. Interpret and translate customer instructions into clear internal work instructions, ensuring alignment with quotations, specifications and referenced standards.
. Provide technical input to the Sales Administration Department to ensure accurate scoping of quotations and work orders.
. Liaise with customers to clarify test requirements, provide technical advice, and address queries related to sample preparation, testing methods, and turnaround times.
. Coordinate job scheduling between the Workshop and Test Departments, ensuring timely prioritization and readiness of samples.
. Support process improvements by reviewing SOPs and contributing to training and development initiatives for junior staff and workshop teams.
Job Requirements:
. Bachelor's degree in Materials Science or Mechanical Engineering.
. Minimum 2 years of relevant experience in a laboratory operating under ISO/IEC 17025:2017.
. Strong understanding of metallic materials, alloy specifications, and chemical compositions (e.g., steel, stainless steel, nickel, cobalt, aluminium, titanium).
. Knowledge of welding processes, welding consumables, and material properties in industrial applications.
. Strong technical foundation in materials engineering and analytical testing techniques.
. Good communication and relationship -building skills with both internal teams and customers.
. Ability to explain technical topics clearly and provide effective recommendations.
. Certifications such as CWI or CSWIP 3.1, and PCN Level 2 in Visual Inspection will be advantageous.
Job ID: 144951381