At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.
Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.
Responsibilities
Training delivery (50%)
- Provides technical training to newly hired technician trainees,
- Continues with periodic trainings through the Master Technician certification process,
- Conducts training sessions in accordance with established standards to ensure that effective trainings are provided in a consistent and efficient manner,
- Provides technical training for customers technicians both at TDW and on-site at customer location,
- Travels to customer locations and serves as a resource for further questions once training has concluded,
- Works in a team with other trainers to develop and deliver a training program for Mechanics,
- Provides training classes with an introduction to HT&P operations for TDW salesmen and engineers,
- Ensures training classes comply with all Health, Safety and Environment requirements, and presents a positive HSE attitude to customers and students
TDW technicians certification (25%)
- Conducts performance evaluations in compliance with DOT regulations.
- Builds and maintains a mentoring relationship with trainees for the purpose of reinforcing training,
- Certifies field coaches and field auditors who complete and evaluate on-the-job training,
- Provides assistance with technical problems encountered on HT&P jobs, a source of support for a new or developing technician,
- Conducts periodic audits of technician's work and identifies areas for improvement, reviews technical field reports for completeness, and determines training needs and ensures training is completed in a timely manner
Reporting (15%)
- Reviews training records and work history for HT&P technicians and ensures all records are current and that each training is properly recorded,
- Prepares follow-up reports for all training classes and reviews evaluations for ways to improve classes,
- Submits expense reports, training reports, audit reports and job records in a timely manner,
- Assists in designing training sessions that meet industry and TDW requirements and reevaluates these sessions on an on-going basis to discover areas for improvement (including reading HT&P data to build presentations and tests);
HT&P Technical Work (5%)
- Lead/perform HT&P jobs, working in the field as needed
- Perform maintenance and repair work in the shop or in the field as needed
New products development (5%)
- Assists in new product and service testing to determine the viability of that product or service.
Experience
- High school graduate or equivalent,
- Strong technical and interpersonal skills,
- A minimum of 2 years field operation experience with TDW HT&P equipment strongly preferred,
- Experience working as a mechanic strongly preferred,
- Fluent in English is required. Multilingual candidates preferred,
- Travel from 10% to 40%
NOTE: This is a DOT position and is considered to be Safety Sensitive
