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Key Responsibilities:
. Lead the technical planning and delivery of IT infrastructure projects including system upgrades, migrations, new deployments and vendor coordination.
. Drive continuous improvement of IT infrastructure across servers, networks and cloud platforms to enhance reliability, performance, security and scalability.
. Serve as the escalation point for complex IT infrastructure issues, and provide hands-on technical guidance and mentoring to Systems Engineers.
. Partner with departments and ministries to deliver the IT infrastructure needed for high-demand and large-scale church initiatives and events.
. Support colleagues with day-to-day IT requests and work closely with vendors to ensure routine maintenance, deployments and system upkeep are carried out well.
Skills/Qualifications
o Experience in Windows Server OS, virtualisation platforms (e.g., Nutanix), and cloud environments (Microsoft Azure, Microsoft 365 or AWS), including infrastructure and cloud platform architecture design.
o Strong knowledge of networking fundamentals including routing, switching, VLANs, firewalls and VPN - familiarity with cloud-managed networking platforms like Cisco Meraki and web security tools like Cloudflare.
o Experience in infrastructure security including OS and network hardening, patch management, vulnerability remediation and endpoint protection like CrowdStrike.
o Experience implementing backup, disaster recovery and cloud storage solutions, including recovery planning, testing anddocumentation.
o Core IT infrastructure services including Active Directory, DNS, DHCP, enterprise email platforms, and storage technologies suchas SAN and NAS.
o Strong analytical and troubleshooting skills, good communication with both technical and non-technical colleagues, and a collaborative, service-oriented approach to work.
Job ID: 144597345