Gather and analyze requirements from Finance, Sales, Operations, HR and Warehouse to identify areas for improvement, automation and system integration
Design system specifications, workflows and data structures to support business needs. Develop dashboards, reports and business intelligence tools for performance monitoring
Collaborate with vendors and internal stakeholders to implement ERP, CRM, POS, HRM and API integrations, ensuring smooth deployment and operational efficiency
Conduct deep-dive data analysis to provide insights on sales, finance, customer behavior, and inventory. Standardize data definitions and ensure accuracy, consistency, and compliance across all systems
Work with finance teams to ensure business units operate within approved budget, manage cost centers, and maintain inventory thresholds based on data-driven decisions
Evaluate existing workflows and recommend process improvements
Support digital application delivery and end-to-end software development in enterprise systems
Provide training, post-implementation support, and continuous improvement initiatives
Participate in project management, user experience research, and stakeholder engagement to ensure system solutions meet business objectives
Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
Review postproduction issues and identify root cause and work with vendors on preventive measures
Plan, execute and support system implementation, software/hardware upgrades and security patches
Manage the verification of software patches and upgrades for applications
Measure, monitor and continuously improve performances of IT services
Requirement:
Master Degree in Computer Applications
Experience in top level management equivalent to CEO / Director
Knowledge of ERP, CRM, HRM and other enterprise software
Proficiency in system design, data analysis, and business intelligence tools
Effective communication and collaboration with cross-functional teams
Ability to translate business requirements into technical specifications
