Senior / Staff Nurse (Private Urgent Care Centre)

As a Senior Staff Nurse in our 24-Hour Urgent Care Centre, you'll provide advanced clinical care and act as the clinical and operational anchor on shift - supporting junior nurses, coordinating care delivery, and upholding our standards for patient safety and service excellence.

Key Responsibilities

• Advanced clinical care & emergency leadership - Provide advanced nursing care for moderate-to-high acuity patients, perform rapid assessments and interventions for unstable patients, lead or support resuscitation efforts, and act as a clinical resource for complex/high-risk cases.

• Operational coordination & staff supervision - Oversee shift workflow, staff deployment, and patient allocation provide real-time clinical supervision and guidance to nursing staff mentor and coach junior nurses, and support competency assessments and training.

• Billing, financial & documentation oversight - Ensure accurate charge capture, review nursing/discharge documentation for completeness, and support resolution of billing discrepancies with admin/finance teams.

• Stock, infection control & regulatory oversight - Oversee medication/consumables inventory and controlled drug accountability, reinforce infection prevention compliance, and oversee accuracy of medical reports for regulatory/audit purposes.

• Quality, safety & risk management - Monitor compliance with clinical protocols, participate in incident investigations, implement corrective/preventive actions, and lead or contribute to quality improvement initiatives.

• Patient & family engagement - Manage complex patient/family concerns with empathy, support discharge planning and patient education, and reinforce service excellence standards.

Requirements

• Diploma in Nursing or BSc (Nursing) from a recognized institution

• Current SNB registration with a valid practising certificate and valid BCLS certification

• Minimum 5-7 years of clinical nursing experience (preferably in urgent care, emergency, acute, or ambulatory care settings), including at least 2-3 years in a senior/supervisory nursing role with demonstrated leadership.

• ACLS certification and emergency/urgent care-related certifications (e.g. ENCC, ATNCC) an advantage.

• Proven ability managing high-acuity patients and leading emergency response

• Strong working knowledge of patient flow, escalation protocols, and acute care coordination

• Experience with clinical governance, quality improvement, and audit frameworks

• Familiarity with billing workflows and charge capture in private healthcare

• Strong leadership, mentoring, and communication skills.

• Able and willing to work on rotating shifts (including overnight shifts), weekends, and public holidays.