Company Overview
Tech Data connects the world with technology through a broad portfolio of products, services, and solutions. Their expertise in next-generation technologies enables channel partners to deliver innovative solutions that drive growth and advancement. Ranked No. 83 on the Fortune 500® and named one of Fortune's World's Most Admired Companies for 10 years.
Job Summary
Support the organization by designing end-to-end solution architectures for sales opportunities in Data Center, Security, Data Analytics, or Cloud domains, leveraging technical expertise across multiple vendors and technologies.
Responsibilities
- Design complex vendor solutions that accurately meet customer requirements within assigned solution domains
- Lead solution architecture design and facilitate solution workshops to align technical strategies with customer needs
- Conduct technical workshops and represent the company in event presentations to internal and external audiences
- Deliver outstanding service quality while meeting predefined customer service level agreements (SLAs)
- Develop deep technical knowledge of solutions to provide expert guidance and support
- Lead complex, high-value tender projects and oversee the overall solution submission for specified domains
- Act as the escalation point for technical issues and serve as Subject Matter Expert for assigned solution domains (Data Center, Desktop and Cloud, Security, Data Analytics, Document and Data Management)
- Build solution blueprints and architecture frameworks to support solution domains
- Perform business planning activities including quarterly business planning and reviews with vendors and Business Development Managers (BDMs)
- Participate in Services Cadence Meetings and drive services revenue growth
- Communicate product, solution, software, and technology information to educate internal teams and external customers
- Respond to solution inquiries from internal/external sales teams, resellers, and end users
- Provide technical input in customer meetings alongside Account and Channel Managers
- Mentor and coach presales consultants and system engineers on solution knowledge and daily activities
- Maintain required industry and technical knowledge and achieve vendor-related accreditations
- Participate in Specialist Business Unit's business planning and contribute to cross-solution initiatives
- Evaluate solutions within the specified solution domain to ensure alignment with business challenges
- Understand customer business challenges and map appropriate solutions and technologies during pre-sales engagements
- Ensure adoption of solutions and technologies post-sales and capture business metrics to support renewals and upsells
Required competencies and certifications
- Must possess relevant solution domain certification and credibility
- Minimum 8 years of relevant experience in the solution domain
Preferred competencies and qualifications
- Preferably possess TOGAF certification
