Senior Software Engineer, TEALS

Who We Are

Open Government Products (OGP) operates like a startup within the government. We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to building technology for the public good. We identify opportunities to solve real problems, rapidly prototype, and launch impactful products - from citizen apps to platforms that power entire government operations.

We work in the open, embrace flat hierarchies, and cut through bureaucracy to focus on user-centric innovations that make a difference at scale.

The Team

You will be joining the Traffic Enforcement, And Licensing System (TEALS) team, which is building TEALS, the new system to replace Traffic Police's (TP) current systems:

1. Electronic Licensing & Testing System (ELITES)
2. Traffic Incident Management System (TIMS)

ELITES and TIMS are systems used across the country by all TP officers to manage Singapore's driving licenses and govern traffic enforcements to keep Singaporeans safe on the road, and the TEALS team will play a part in modernising these key systems.

About the Role

We're looking for a passionate Senior Software Engineer to join our growing team, helping to lay strong engineering foundations of our new platform and overcome deep technical challenges for the team. This role demands a blend of technical expertise, entrepreneurship and leadership skills, fostering a start-up mindset of iterative development and strong user empathy within our team.

Key Responsibilities

• Design and develop scalable, high-quality software across the tech stack and write production-ready code.
• Collaborate cross-functionally and provide technical guidance and mentoring to team members.
• Identify and prioritise initiatives that maximise the security and efficiency of our products.
• Champion best practices in software development and foster a culture of continuous improvement.
• Set, measure and achieve relevant objectives, aligning team efforts with overall strategic goals.
• Advocate and explain technical ideas and solutions to other government agencies.
• Identify opportunities that improve public good and design innovative systems overcoming bureaucratic constraints.

Preferred Skills and Qualifications

• Proficient in TypeScript, React, and AWS; experience with NestJS is a plus.
• Knowledge in working with RDBMS (familiarity with OracleDB is a plus).
• Designing flexible and robust REST APIs with an API first approach.
• Experience with secure software development lifecycle (SSDLC), including CI/CD processes, Git, Infrastructure as Code (IaC), and deploying applications to cloud environments.
• Experience in startups or fast-paced environments; proven ability to succeed in dynamic settings and manage shifting priorities.
• Experience in technical leadership, guiding software teams and setting high standards while mentoring engineers.
• Excellent communication skills for articulating technical concepts and ideas.
• A passion for public service, driving impactful changes, and improving how technology serves society.

Overall we look for people who have ability, initiative, good communication, and most importantly, a passionate heart for public good. Don't hesitate to apply, even if you might not possess all the skills and qualifications!

Working at OGP

Ownership and Autonomy Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.

Rapid Prototyping We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.

Flexibility We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.

Continuous Learning Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.

Mission-Driven Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

Projects OGP has worked on include:

ScamShield iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.

ParkingSG A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

RedeemSG Helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

COVID-19 Vaccination A suite of systems built to enable Singapore's national vaccination campaign for COVID-19. This includes informational sites, appointment booking systems, and records management systems.

data.gov.sg An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Isomer Provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

FormSG A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

PaySG Was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website https://open.gov.sg