Senior Software Engineer

ServiceNow Developer

Join the dynamic team to work alongside experienced consultants, designing and implementing ServiceNow solutions that enhance IT operations and workflow efficiencies for leading organizations.

Responsibilities:

• Design, develop, and implement solutions using ServiceNow platform capabilities.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Customize and configure ServiceNow applications according to business needs.
• Develop and maintain workflows, forms, scripts, UI policies, and reports.
• Provide ongoing technical support and enhancements to ServiceNow implementations.
• Assist in gathering and translating business requirements into technical specifications.
• Configure core ServiceNow modules (ITSM, ITOM, CSM).
• Participate in UAT and assist with data migration.
• Create reports and dashboards to monitor performance and KPIs.
• Integrate ServiceNow ITOM modules with other enterprise systems.
• Ensure compliance with audit and regulatory standards.

Requirements:

• Minimum 3 years of experience with ServiceNow, specifically ITOM modules.
• Hands-on experience with Discovery, Service Mapping, and Event Management.
• Familiarity with Observability tools is an advantage.
• Proficient in creating and maintaining ServiceNow objects: business rules, client scripts, UI actions, ACLs, etc.
• Experience in User Management including roles, groups, and permissions.
• Excellent analytical, troubleshooting, and communication skills.
• Relevant ServiceNow certifications (e.g., CIS-ITOM) are a plus.

If you are interested in this opportunity, please submit your application. We will review your qualifications and contact shortlisted candidates. If you do not hear from us within 14 days, we regret to inform you that your application was not successful on this occasion.

Morgan McKinley Pte Ltd

Name: Kanya Kothandaraman

EA Licence No.: 11C5502

Registration No.: R1331365