Senior Software Engineer, Armoury

Who We Are

Open Government Products (OGP) operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions, from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.

The Armoury Team

You will join Armoury, a platform that helps frontline officers like firefighters and paramedics make sure their equipment is ready to use when emergencies happen. Before Armoury, these readiness checks were done on paper. If a piece of equipment had been flagged as faulty, there was no easy way for anyone to know until someone actually needed it. Armoury digitises those checks so both crews in the stations and commanders at headquarters can spot problems in real time and step in before lives are at risk.

Armoury is now the foundation for a broader safety and readiness platform that other public agencies, including hospitals, are beginning to adopt. The team's next chapter is making Armoury's features work for other organisations too, so any agency can use it to keep their people, equipment, and operations ready when it matters most.

Why This Role Matters

Armoury is a product with real, measurable impact:

• Deployed across every fire station in Singapore (run by the Singapore Civil Defence Force), with plans to expand to other agencies that need to keep their teams and equipment ready.
• Total hours spent on checks cut from 146,000 to 90,000 per year.
• 56,000 hours saved annually, worth an estimated $1.7M.
• 95% of checks submitted on time (30,261 of 31,800).
• 1,900+ checklists digitised across the agency.

Armoury is entering a feature-complete, maintenance posture phase. The bigger bet now is turning its core platform into something that any Singapore government agency can use. We are hiring a Senior Software Engineer to own production reliability, harden delivery pipelines, and help shape how the platform scales into its next generation.

Few engineering roles let you do both: keep a life-critical system humming for the officers who stake their safety on it, and shape the platform that every agency after them will run on. This is one of them.

About the Role

Armoury has already proven itself in one of the most demanding environments a product can run in: live, life-critical operations in the fire service. The next chapter is adapting the system for use by other government agencies too, and this role sits right at the centre of that. You will own real parts of how that gets built, from architecture to what ships, not a backlog handed to you.

You will work inside a small, senior team that ships fast and stays close to the people who use what we build. Officers in stations, commanders at headquarters, and the teams rethinking how readiness should work across government are all one conversation away. The feedback loop is short, the problems are real, and what you ship lands on the ground the same week.

What You Will Do

Run Production With Confidence

• Own Armoury's production workloads end-to-end, including incident response and on-call coverage. The system runs 24/7 because emergencies do not wait.
• Uphold the criticality of the systems being deployed, applying appropriate guardrails, change controls, and rollback strategies.
• Drive reliability and observability so the team catches issues before users do.

Own and Evolve Delivery Infrastructure

• Own and harden CI/CD pipelines (GitHub Actions), keeping deploys safe, predictable, and boring.
• Contribute to the platform's move toward Infrastructure as Code and broader infrastructure hygiene as Armoury scales.

Deliver Feature Work Independently

• Take a one-line problem statement and drive it to production, from scoping through rollout.
• Assess and push back on feature requests that are not priorities.
• Ship cleanly, with reduced ops load after the fact.

Shape the Next Chapter

• Help turn Armoury from a tool built for the fire service into a platform that any Singapore government agency can adopt. Hospitals, logistics units, and others have already indicated interest.
• Work directly with agency stakeholders and frontline users, translating what users actually need into product decisions.

What We're Looking For

Production Ownership and End-to-End SDLC

• You've run systems in production. Real uptime, real users, real 2am pages. You know what production actually costs.
• Fluent with CI/CD (GitHub Actions or equivalent). Boring, predictable deploys are a feature to you, not an afterthought.
• You tighten guardrails, change controls, and rollback plans as the system's blast radius shifts. Following them is the baseline.

Project Ownership, End-to-End

• You captain projects from problem to production. Scoping, sequencing, shipping, and checking it actually worked, not just closing tickets.
• You push back on things that aren't worth building, and you spot the ones that are before anyone briefs you on them.
• You ask for help early, before it's painful.

Raising the Bar

• You can explain the why behind your technical calls. First principles, not that's how we did it last time.
• Pragmatic. You pick the boring, durable option when it fits, and reach for novelty only when it earns its keep.
• You leave code, ops, and workflows better than you found them. Friction you hit once, you fix.
• Your reviews catch design risks others miss, and you spot over-engineering and under-engineering before they ship.
• Quality doesn't slip when delivery gets tight.

Lifting the Team

• You mentor and unblock teammates. Your reviews teach, they don't just gate.
• You share what you know through pairing, docs, and bite-sized sharings, so the team doesn't depend on you being in the room.

Strong Technical Foundation

• Proficient in TypeScript, JavaScript, and PostgreSQL.
• Comfortable with CI/CD via GitHub Actions and owning a DevOps lifecycle end-to-end.

Good to Haves

• Experience with Infrastructure as Code (Pulumi or equivalent).
• Prior experience running production systems in government, critical infrastructure, or other high-reliability contexts (auth, payments, tooling serving significant user bases).
• Track record of working directly with non-technical stakeholders, including translating frontline feedback into product decisions.
• Experience taking products from 0 to 1 in startup or early-stage environments.

Why Join OGP

Autonomy & Ownership

Engineers help shape product decisions, influence technical direction, and own systems through their full lifecycle.

Rapid Experimentation

We prototype fast, validate quickly, and value learning over hierarchy.

Impact at National Scale

Armoury is already trusted by frontline officers every single day. The next chapter takes that platform across the public sector.

Flexible & Supportive Environment

We focus on what helps teams perform at their best.

Continuous Learning

Dedicated learning months, hackathons, and space to explore new tools and architectures.

Projects OGP has worked on include:

ScamShield — iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.

ParkingSG — A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

RedeemSG — Helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

COVID-19 Vaccination — A suite of systems built to enable Singapore's national vaccination campaign for COVID-19. This includes informational sites, appointment booking systems, and records management systems.

data.gov.sg — An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Isomer — Provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

FormSG — A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

PaySG — Was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website https://open.gov.sg

Apply Now

If you want to build technology that frontline officers rely on in emergencies, and help shape the next generation of operational-readiness infrastructure across the public sector, we'd love to meet you.