Perform professional scalp and hair treatments tailored to individual client needs, including deep cleansing, scalp massage, detox therapy, and advanced scalp care techniques.
Conduct detailed scalp and hair analysis using diagnostic tools to identify concerns such as dandruff, hair loss, oily scalp, and sensitivity.
Recommend suitable treatment plans and products, ensuring clients understand their scalp condition and the benefits of prescribed solutions.
Supervise, train, and mentor junior scalp therapists to maintain high service standards.
Ensure hygiene and safety standards are strictly followed in all treatments.
Build and maintain long-term client relationships through excellent service and follow-up care.
Support in achieving team sales targets by promoting treatment packages and retail products.
Stay updated with the latest scalp and hair therapy trends, technologies, and products.