Senior Sales Operations Executive

Job Responsibilities

Sales Administration

- Manage daily sales administration and support smooth sales operations.

- Maintain accurate customer, dealer, and sales records in the CRM system.

- Process sales reimbursements and ensure timely, accurate documentation.

- Ensure all sales documents comply with company procedures.

Vehicle Inventory & Order Management

- Monitor vehicle inventory and stock availability.

- Track vehicle production, shipments, and new model launch schedules.

- Monitor inventory ageing and provide regular updates to management.

- Coordinate with internal teams to meet sales demand.

Vehicle Registration & Compliance

- Coordinate with the Pre-Delivery Inspection (PDI) team to ensure timely vehicle delivery.

- Apply for Product Codes and prepare import and registration documentation.

- Ensure compliance with all regulatory and import requirements.

- Experience in vehicle homologation is an advantage.

Sales Support & Reporting

- Prepare sales, inventory, and operational reports.

- Respond to dealer and customer enquiries on vehicle availability, orders, and deliveries.

- Support showroom activities, roadshows, exhibitions, and product launches.

- Assist with sales campaigns, promotions, and incentive programmes.

- Identify process improvements and support ad hoc projects.

Job Requirements

Qualifications

- Diploma or Bachelor's Degree in Business Administration, Automotive Management, Supply Chain, Logistics, or a related field.

Experience

- 3-5 years experience in Sales Administration, Sales Support, or Sales Operations, preferably in the automotive industry.

- Experience in vehicle inventory management, import documentation, and Product Code applications.

- Knowledge of vehicle homologation, Singapore vehicle registration, LTA requirements, and import procedures is an advantage.

Skills

- Strong organisational, coordination, and communication skills.

- Analytical, detail-oriented, and able to manage multiple priorities.

- Proficient in Microsoft Excel and other Microsoft Office applications.

- Experience with CRM systems is preferred.

- Self-motivated, proactive, and a strong team player.