The Role
Reporting to the Director of Sales, you will be responsible for driving revenue growth by proactively developing new accounts and strengthening relationships with existing clients. With a focus on corporate room sales, you will play a key role in achieving the hotel's financial goals while upholding our client's reputation for service excellence.
Key Responsibilities
- Manage and grow a designated portfolio of local and overseas corporate accounts, including Corporate FIT and Groups.
- Analyse the current client base and market trends to identify opportunities for business expansion.
- Proactively secure new accounts through daily sales calls, networking, client entertainment, and effective correspondence.
- Collaborate with the DOS on strategies, pricing, and inclusion in corporate RFP accounts.
- Participate in forecasting, account stacking, and development of sales action plans.
- Maintain accurate and updated client information, call plans, and action records in Opera CRM.
- Prepare and submit weekly sales call reports, while contributing insights on market intelligence and competitor activities.
- Represent the hotel at tradeshows, sales trips, and industry events as required.
- Support seamless communication and service delivery for VIPs and Groups in coordination with internal stakeholders.
- Perform other duties assigned by management to support business goals.
Talent Profile
- Diploma in Business, Hospitality, or a related field.
- Minimum 3 years sales experience in a 5-star hotel environment, preferably with exposure to corporate room sales and airline crew accounts.
- Strong interpersonal, communication, and presentation skills with the ability to engage clients confidently.
- A collaborative team player with proven leadership and organisational skills.
- Creative, results-driven, and capable of developing both tactical and strategic sales initiatives.
- Proficient in Microsoft Office and hotel management systems, with working knowledge of Opera CRM preferred.
How to Apply: Interested applicants, please click on the Apply Now to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Principal Consultant - Retail & Hospitality Division
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
