We are looking for an outstanding Senior Relationship Manager to join our commercial team in the Enterprise portfolio. The SRM will own and grow client relationships across onboarding, engagement, and long-term value creation for a small number of highly strategic accounts in APAC. Acting as a trusted Argus representative, the SRM connects clients with commercial and editorial teams, and serves as a valued advisor on Argus product capabilities to drive adoption, retention, and expansion of the Argus service/product portfolio within the Enterprise account book.
What will you be doing
- Protect and grow Argus revenue, ensure existing customers realise optimal value from their relationship while proactively prospecting for new relationships and opportunities within the account base.
- Identify commercial growth opportunities, including competitor displacement and embedded price indexation opportunities.
- Deliver high-quality client onboarding, demonstrations, and ongoing education that clearly articulate the value of Argus services and platforms.
- Develop and execute structured account plans aligned to contract stage and client strategy.
- Identify, evaluate, and execute business opportunities relating to new price assessments, services, and products.
- Maintain accurate and up-to-date CRM records, including opportunity progression.
- Help shape changes to the Argus product line and the launch of new offerings, in response to client and industry feedback.
- Attend and coordinate marketing presence at conferences, industry events, and dedicated client events.
- Build the Argus company profile within the strategic customer base.
What we are looking for in you
- Bachelor's degree required.
- Commercial experience: the ideal candidate has worked at a commodity trading floor or had some prior commercial experience in commodities.
- Successful track record in key account management with experience or knowledge of data/IP account management preferable.
- Experience building effective interpersonal relationships internally and externally with key influencers and decision-makers.
- International experience of working in various cultures globally.
- Self-driven, results-oriented with a positive outlook, and a clear focus on high-quality and commercial benefit.
- Well-presented, credible, and able to influence senior executives at large and small firms.
- Sufficiently mobile and flexible to travel locally and internationally, 25% of the time.
- Empathic communicator, able to see things from the other person's point of view.
- Ability to work effectively and collaboratively in a team-oriented environment.
- A natural forward planner who critically assesses own performance.
- Strong verbal and written communication skills required.
- Reliable, tolerant, and determined.
- Ethical, fair and of high integrity.
What's in it for you
- Work within a highly motivated team at an industry-leading and rapidly growing global company.
- Competitive salary and commission scheme.
- A modern office environment designed to foster productivity, creativity, and teamwork.
- Excellent location at Raffles Place in central Singapore – close to public transport and amenities.
- Hybrid working model - Work from Home available upon completion of probation.
- Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.
- 20 vacation days your first year, up to a maximum of 25 days.
- Extensive internal and external training.
- Employee Welfare & Employee Assistance Programme.
